PNB Philippine National Bank Worst Bank Customer Service Experience

Formal Letter Regarding Banking Experience to the Esteemed Filipino People, We must acknowledge a stark reality: corrupt politicians are often afforded great respect in banks, in sharp contrast to how we, the ordinary Filipino people, are frequently mistreated. I am writing to share a recent experience that has caused me significant frustration and disappointment, an experience I believe warrants reflection on how our institutions serve the very citizens they are designed to support. My intention was simple: to open a personal savings account at a branch of the Philippine National Bank (PNB). As a self-employed individual engaged in various informal ventures, including online subcontracting and other online business opportunities, I sought to utilize modern banking facilities for my humble livelihood, such as SIM card loading and managing digital transactions. During my visit, I observed instances where other customers appeared to receive preferential treatment, being atten...